Appointments
An appointment booked through this website is confirmed once you receive a confirmation email. The practice is open on Wednesdays from 08:30 to 17:30, offering six appointment slots. A standard appointment lasts about 45 minutes; a gum treatment lasts 80 minutes.
Cancelling or rescheduling
You can cancel or move an appointment free of charge up to 24 hours beforehand, by phone or email. For cancellations within 24 hours, or if you do not attend, the reserved time may be charged.
Fees and payment
We invoice according to the maximum tariffs set by the Dutch Healthcare Authority (NZa), per treatment code. Amounts shown on this website are indicative and depend on the codes actually declared. Checking your insurance cover is your own responsibility.
Your responsibilities
Please give complete and accurate information about your health, medication and allergies. This matters for your safety during treatment. Let us know if anything changes.
Complaints
If you are unhappy with your treatment, please tell us first — most things can be resolved in a conversation. If that does not help, you can turn to the complaints procedure of the Dutch Association of Dental Hygienists (NVM-mondhygiënisten).
Liability
The practice carries professional liability insurance. Liability is limited to the amount paid out by that insurance in the case concerned.